Advancing technology is doing nothing but fantastic things for the language interpretation world.
Translation services, at one time, required two or more people to be physically in the same place to take place. These can now happen without involving expensive travel costs or time-consuming organization.
Technological advancements in this industry are saving people time and money. This is is only ever a good thing in this ever fast-paced, costly world.
Here are 6 of the great advancements in language interpretation services. See precisely how far we have come in just a decade.
1. Video-Remote Interpreting
Video Remote Interpreting (VRI) cuts out what was once a huge amount of wasted and precious time.
In the healthcare industry, for example, this not only saves time and money, it could save lives.
If language is a barrier in a high-pressure situation, in which absolute understanding is key, VRI is a godsend.
It’s an on-demand version of face-to-face language interpretation. Yet it still offers that personal element to real-time translation.
Make it Personal
Being able to interpret over the phone is nothing new – but VRI adds that extra element of personability to proceedings. Services for the deaf or hard of hearing, for example, are a much warmer experience with VRI.
Non-video systems will see someone calling an operator and relaying a message to them. The operator then types this out for the person unable to hear on the other end to read.
Now, not only is the operator not necessary, the person with the disability gets to feel less isolated. They can take on conversations via lip reading or sign language, saving them the time of having to type.
VRI is especially helpful when it comes to law enforcement as well. Using VRI in a trial saves on travel costs for out of town (or country) witnesses, and thus saves on taxpayers’ dollars. VRI can also be used for interviews and courtroom proceedings. Evidence gathering and interrogation procedures use it too.
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2. Interpretation in Healthcare
As mentioned earlier, VRI is used in the healthcare industry. Telehealth systems integrate language interpretation services in remote or rural locations, for instance.
The fact that these services are more accessible has led to a rise in the uptake of preventive services.
US studies have shown that when patients were offered contact with a professional interpreter, they felt more encouraged to undergo certain procedures.
Healthier Success Rates
Tests such as mammograms, other types of breast exams, and pap smears and rectal examinations proved to be carried out more. Two in three were more likely to go through with a doctor’s recommendation. And this is thanks to access to language interpretation services.
Language interpretation services in a hospital environment have lowered readmission rates. Better communication proves that health outcomes are more positive. This means that issues are tackled much more effectively from the start.
Being able to fully understand leads to an accurate diagnosis. And this obviously lessens the risk of adverse effects and a return to treatment as a result.
3: WiFi Connectivity Advancement
WiFi is a major technology advancement that helps language interpretation services to thrive.
Where VRI is concerned, speed and quality of the internet is a major factor. An unsatisfactory connection wastes more time in the long run. But as WiFi has become slicker (and also more secure) Virtual Private Network (VPN) connections are less used. And this means VRI can be a much quicker process.
Changes in system requirements mean the use of VRI is an option for a much wider net of industries, thanks to lower costs. More people can get to grips with the technology as well.
If it’s user-friendly, more users will be able to work with it. The same applies if the compliance and security are on point, and the end-to-end encryption doesn’t require a third-party platform.
4. Scheduling Software
Scheduling software is designed to streamline management of interpreters and language interpreting services.
An excess of 50,000 professionals working in the interpreting and translation services in the US. So managing these services needs to be cost-effective and time-sensitive.
Interpretation management software is crucial for language interpretation services. The advancements in this technology mean that the software is more customizable, simpler to use, and more flexible.
5. The Cloud
Language interpretation services are also accessible now on mobile devices. This means anyone can have access to interpreters or translators. What’s more – it’s instant.
Cloud technology is integral here – it’s used to ensure smooth-running interpretation across a variety of devices. This is crucial for anyone with a smart device who moves around from place to place.
It’s used by first responders whose jobs is to help people in distress who may not speak their language.
An array of professions have access to on-demand interpretation. And this is thanks to cloud internet technology on mobile devices.
Voice app Siri is found on most smartphones. This means that language translation has become even more on-demand.
Machine interpretation merges two existing technologies: machine translation and voice recognition software.
Machine Translation (MT), is a software that translates text from one language to a different one. This has in fact been around since the 1940s.
Machine interpreting – which is a spin-off of MT – takes spoken words and translates them into different languages. It listens to and captures a voice, transferring it into text. It then puts that text through a machine translation system and refers it back via an electronic voice in the desired language.
Software is currently in development to improve accuracy and rapidity of machine interpretation. This means that the corporate world can be as up to date as possible.
While it’s true that applications such as Siri aren’t always spot on, every new generation of phone attempts to improve on it. These language interpretation services and apps will become accustomed to dialects, accents, and spontaneous speech. These are the aspects tripping them up currently.
Language Interpretation Services in the Future
The technology behind these services is ever-evolving and only looks to get more exciting for the industries that make use of it.
Buyers of interpretation and translation technology will continue to expect an advanced service. This includes a prioritization of customizable solutions from their service providers. And a scalable and innovative approach.
To be on top of the game in the future, these providers must have one foot firmly ahead of their competition. And this will only mean a quicker pace in technological advances.
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