Online mattress sales soared in 2020, with some retailers experiencing surges of more than 100%.
Are you in the market for a new one? If so, you know that the options are plentiful and new brands hit the market regularly.
However, it’s always smart to exercise caution when you purchase anything over the internet. This also applies to buying mattresses online.
Today, we’re sharing seven things to consider as you shop!
1. Brand Reputation
Above all else, avoid buying from brands that aren’t backed by a solid reputation. While it’s true that everyone has to start somewhere, it’s not worth risking your money and comfort.
Search for the company on Google and take the time to read the reviews that appear. Most reputable companies will even have a testimonial page on their website, where you can hear firsthand accounts from real buyers.
While you’re reading online reviews, look for common themes around key points, such as:
- Timeliness of delivery
- Product quality
- Customer service
If an online mattress store is reliable, then people will be talking about it!
2. Product Features
Once you’ve found a few mattress brands to check out, your next step is to review their products. Most manufacturers will offer a variety of different mattresses designed to meet certain needs or address certain issues.
For instance, you can find orthopedic mattresses to alleviate pain in your joints and muscles. Or, you may prefer an adjustable bed so you can sleep at a different incline than your partner.
Find the brand’s “Shop” page and start reviewing the selection. It can help to make a shortlist of the features you prefer before you begin. This way, you can quickly weed out the items that don’t meet your criteria.
One of the best parts about shopping online is that you’ll have access to a much wider selection than you’ll find in a traditional brick-and-mortar mattress store. You can even find unique and beautiful options that you might not have considered earlier, such as these gorgeous Murphy Beds from Wilding Wallbeds.
3. Your Budget
It’s all too easy to get swayed by slick marketing tactics. This is especially true when it comes to online mattress shopping.
Digital marketers are excellent content creators. They know their target audience, and they can deliver customized messages that appeal to their interests.
As such, you may encounter ads for mattress brands that promise to deliver on every expectation you’ve set. While some might be viable options, others will be gimmicks.
Before you even log on, create a general budget that you can work within. Then, start comparing mattress prices to understand what you can comfortably afford.
4. Available Sleep Trials
Many top online mattress brands will offer their own version of a “sleep trial”. In short, this is a short period in which you can sleep on the mattress to determine whether or not you like it. Once it arrives at your house, the trial period begins.
If you were shopping in person, then you’d have the opportunity to lie down on the mattress and try it out! Online, this obviously isn’t possible.
If you’re on the fence about a mattress but it seems like a great deal, then seek out a sleep trial. Most are between 60 days and 90 days, although this differs by manufacturer. Some companies will let you try out your mattress for up to a year!
If you don’t see one advertised on the website, go ahead and reach out to customer service and ask about one.
5. Product Warranty
Most online mattress companies will warranty their products for a set amount of time, under specific conditions.
Be sure to read these guidelines thoroughly so you understand your options. Some agreements will allow buyers to make small changes to their mattresses if they change their minds down the road.
For instance, you may decide after a few weeks that you’d prefer a different type of foam on your mattress. Will you be completely out of luck and forced to sleep on the one you bought? Or, can you make the switch with ease?
Returning a small item that you bought online isn’t a big deal. Companies like Amazon have that process down to a science.
However, what do you do if you’re totally displeased with your purchase and want to send back a mattress? Some companies will send a truck or van to pick up your mattress. Others will require that you donate the bed before they’ll return your money.
These rules will usually be listed in the footer of your purchase agreement. While it’s not the most riveting read in the world, it’s an important one. You don’t want to wind up with a mattress that you don’t want, just because you let the return period go by.
7. Your Old Mattress
Before you buy a new mattress online, think about what you plan to do with your current one. Unless you’re been renting and you’re ready to leave yours behind, you’ll need to think of a way to recycle or donate it.
Many local charities will pick up your mattress right from your home, which makes this step easy. You can also consider selling it online through a venue like Facebook Marketplace.
If it’s beyond the point of selling or giving away, think about ways you can repurpose it! Memory foam can make a wonderful addition to a pet bed, and mattress springs can work as decor!
Buying Mattresses Online, Made Easy
These days, we’ve grown accustomed to purchasing almost everything over the internet. From our groceries to cars, everything is just a click away.
When you’re buying mattresses online, keep these tips in mind. This way, you can be confident that you’ll love the one that arrives. A great night’s sleep is only a few days away!
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